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WEBMASTER RESOURCES CATEGORY : CUSTOMER RETENTION - Subcategory : WRITING TECHNIQUES Books on writing convincingly and in an attention-grabbing manner. Recommended resources such as spelling-checkers, formatters etc. will be added to this section in the near future.
Resource Name	In Brief	*Your next step*
	On Writing Well - By William Zinsser	Buy this influential book!
Description	Further information	Free? No
On Writing Well has been praised for its sound advice, its clarity and the warmth of its style. It is a book for everybody who wants to learn how to write or who needs to do some writing to get through the day, as almost everybody does in the age of e-mail and the Internet.
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